The Craft Pottery Studio

Terms & Conditions

Booking: 

All lessons must be paid for before attending. Please do not bring additional attendees without letting us know first. If you are unable to attend your lesson, please email or call us as soon as possible and we will either reschedule your class or issue you a refund.

 

We cannot refund or reschedule classes that have given less than 48 hours cancellation notice. This policy reflects the recent wave of late-notice cancellations we have received. This business is instructor-led, and as such, if the slot is unable to be filled last-minute, the instructor personally bears the financial burden.

If you have contracted COVID though, we will accept a copy of your government registered case code in order to reschedule your booking.

 

Please arrive on time, or let us know if you are going to be late. If you arrive late, your class will still need to finish within the time slot.

 

Please note: we have two separate pottery studios, studio 109 and 205A. Collection of pottery pieces is always from 205A - you can view our collection times on our hours page. 

5-Week Course:

The above information applies. If you are unable to attend a session of your 5-week course, please let us know. Occasionally we can plot you in somewhere else, but this is not guaranteed and you may be a week behind.

Pottery Items:

Whilst we do everything we can to ensure the safe passage of your creations through our kilns to your hands, pottery is a very difficult craft and we cannot guarantee their survival. Chips, cracks, bubbles, inconsistent glaze, warping and explosions are common and should be expected, however our tutors do their best to minimise this and have a good success rate! Pieces often collapse on the wheel when pushed too far - to avoid this happening be sure to follow the instructions of our tutor. 

Please also be aware that whilst we try and achieve consistency in finishing up your creations, glaze and surface texture may vary slightly from piece to piece. We use a white stoneware clay for all of our classes, however depending on the supply certain clays may be lighter or darker, effecting the glaze. We cannot glaze the underside of any pot - if we did, they would stick to the kiln during firing. We leave a 1-4cm gap at the bottom of each pot when we dip it in glaze. This is quite common in the world of ceramics.